Cars   Mini-Vans 
 &Vans 
 SUV's   Sports 
 Cars
 
 Luxury 
 Cars
 
 Collector
Cars
 
 Trucks & 
 Heavy Equiptment
 
 Buses & 
 R.V's
 
 Motorcycles/ATV's 
 & Snowmobiles
 
 
Reporting Trading Violations
 
What Online-Auto-Auctions will not investigate -
{Remember we cannot force any user to do Anything out of our control}

*Parties leaving negative feedback on each other
*Seller.s -Refusing to acknowledge emails
             -Charging too much for shipping
             -Selling a vehicle early
             [In all of the above situations, the buyer should leave appropriate feedback].

*Buyers -Where last minute bidding occurs (Buyers should always bid the maximum you are
             willing to pay for the vehicle the first time you bid).
             -Insist that a vehicle should be shipped COD
             -Accept a 3rd party check
             -Box vehicles (such as part & accessories) separately
             [Try to work out each of these differences or leave appropriate feedback].

What Online-Auto-Auctions will investigate
Note: While multiple User ID.s are permitted . at no time are those User ID.s allowed to collude and skew or misuse the auction process.
There are 5 main types of trading violations that we will take action and suspend a User.s account either temporarily or permanently from our site. If any of these occur, use Fair Trade Violation Reporting Form to report it.
 
Type of Trading Violation Example Details Action by Online-Auto-Auctions
Buying Offenses Interfering with a Transaction(including fee avoidance)






Non-Payment after buying a Vehicle








Unwelcome Bidding
Contacting a member to offer/solicit an off-site purchase or warn buyers away from a seller




Buyer does not complete & pay for vehicle without a valid excuse (illness, death, computer problems, etc





Buyer is warned by Seller that their bids are not welcome for a vehicle (based on past history, etc)
Disciplinary action from warning, temporary suspension to permanent removal of accounts depending on severity of offense.


2 Warnings are issued; Upon 3rd individual complaint, (again without valid excuse) buyer is permanently removed from the system.


Disciplinary action from warning, temporary suspension to permanent removal of accounts depending on severity of offense.
Buyer Offenses Invalid Bid Retraction








Bid Shielding








Shill Bidding
Misuse of the bid retraction process to discover the maximum bid of the current leading bidder


Using a secondary User ID to artificially raise the level of bidding/or price of a vehicle to higher levels in order to protect a low bid of another member.


Is very similar to bid shielding, but concentrates on the actual using of the system to place a bid just to artificially raise the price of a vehicle. To avoid this, no related family members, co-workers or those sharing a computer may bid on each other.s vehicles.
Disciplinary action from warning, temporary suspension to permanent removal of accounts depending on severity of offense.

Disciplinary action from warning, temporary suspension to permanent removal of accounts depending on severity of offense.



Disciplinary action from warning, temporary suspension to permanent removal of accounts depending on severity of offense.
Selling Offenses Circumventing Fees












Vehicle Non-Delivery








Transaction Interception






Shill Bidding
By offering vehicles outside the system, or asking or demanding additional purchases, or multiple purchases or offering a catalog of other vehicles or demanding high shipping fees.


Seller not delivering the vehicle as advertised or misrepresenting a vehicle for which payment was received.



Impersonating a seller and fraudulently accepting the payment.




Using the system to bid on a vehicle with the sole purpose of artificially raise the price of a vehicle. To prevent this, no related family members, co-workers or those sharing a computer may bid on each other.s vehicles.
Disciplinary action from warning, temporary suspension to permanent removal of accounts depending on severity of offense.





Disciplinary action from warning, temporary suspension to permanent removal of accounts depending on severity of offense.


Warning, temporary suspension or permanent removal depending on severity of offense.


Disciplinary action from warning, temporary suspension to permanent removal of accounts depending on severity of offense.
Feedback Offenses Extortion


















Solicitation
If a buyer puts in explicit or implicit threats or conditions in their bid such as:

-Sell me the vehicle (at my bid) or else I will leave negative feedback.

-Pay me X $$ or I will get all of my friends to leave negative feedback.

Any reported offers to buy, sell or trade feedback is solicitation.

We will remove any feedback and automatically suspend permanently any User ID / account engaged in this activity.

Contact/Identity Offenses

If the User commits any of the following identity offenses

-Misrepresents their identity

-Uses or invalid or dead email addresses

-Put false or misleading contact information

-Or is an underage user

Although not as serious as other offenses we may issue a warning, temporary suspension or permanent removal depending on severity of offense.

Misc. Offenses

Various extraneous offenses

-Threatening or using profanity against other users

-Using the site to send spam

-Interfering with the site itself

-Publishing or using other user.s contact information improperly.

Disciplinary action from warning, temporary suspension to permanent removal of accounts depending on severity of offense.




HOME | BROWSE | SELL | SERVICES | DISCOUNT PROGRAM | MY HOMEPAGE | SEARCH | HELP | LOGIN
Want to advertise on this site?
©Copyright ONLINE-AUTO-AUCTIONS INC.