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How to Buy – Vehicles on Online-Auto-Auctions The following information relates to buying used vehicles on this site. First Step The first step in purchasing a vehicle on this site is to Register. Please do so now if you have not already done so. It only takes a few minutes and once you have done so, you can start the buying process. Searching Within this site there are various ways to search for your vehicle. Click on our browse page to browse for the vehicle you are interested in. Many pages including the home page and the individual listing pages have search boxes. More advanced searches can be done for specific passenger vehicles, motor vehicles (such as motorcycles, atv’s or snowmobiles) and other vehicles (buses and r.v.’s) by clicking on the “search” tab on the navigation bar at the top of every page. How to bid Remember that as part of the registration process, the user agreement you agreed to specifies that when you bid, it is a binding agreement between you as the buyer and the seller buyer. If you win the auction, you are obligated to pay the seller the amount you bid. Not paying entitles the seller to seek all legal remedies, and it will lead to bad feedback and being banned from this site. One of the key considerations buyers should make is how much they can afford to bid. The following costs should be taken into consideration:
If you are unsure about the specifics of the deal, we strongly advise you to have them clarified even before bidding. Email the seller so that you clearly understand the payment terms (by credit card, personal check or other specific methods) and any other issues that need to be addressed. Evaluating a vehicle We strongly urge and advise all buyers to properly evaluate a vehicle even before bidding on it. There are four main ways in which you can do this. They include a title search, a test drive, a professional inspection and checking the seller’s feedback. Title Search/Lemon Check One method of evaluating the vehicle is to check its title and make sure it is not a lemon. Carfax.com is one our ancillaries and offers a free lemon check by simply typing in the Vehicle Identification Number (VIN) from our listing page into their site. For additional fees to Carfax.com, you can get a more detailed history on the vehicle. Test Drive Another evaluative tool is to test drive the vehicle yourself or have a mechanic do it. (This would particularly apply if you limit your search to your geographic area). Most sellers will offer this option and we recommend you avail yourself of it. We suggest you do it in daylight hours and meet the seller in a public place with a friend or mechanic. Inspection Many sellers will list whether the vehicle has had a recent inspection. We have a specific category for these vehicles called pre-inspected vehicles. If they do not have an inspection report attached to the listing, you can contact the seller them and ask them to take the vehicle into a Ford, Dodge or GM Dealership, or a Midas or Firestone shop for the inspection. You will have to pay for the inspection but it is well worth the money. The seller can scan the report and attach it to the listing of the vehicle or they can fax it directly to you usually within 48 hours. Check the seller’s feedback Finally as a buyer, you can check the seller’s feedback in their profile. Before you bid, you can find out what other recent buyers have said about their specific transaction and what the seller’s business practices were like and their integrity throughout the process. Now you are ready to start bidding – The Auction process Before you bid on the Vehicle you would like to buy, it is important to understand the main auction types and terminology used. Online-Auto-Auctions has an extensive Glossary section that you can consult to explain common auction terms. In addition, there are two main auction types:
In addition to the two overall categories of bidding (reserve and no reserve) Online-Auto-Auctions has three types of auctions:
Withdrawing a bid You should only withdraw a bid in exceptional circumstances (see retracting a bid). Remember that this could incur negative feedback in your profile. Ensure that the bid you place is exactly what you can afford (see how much you can afford above and our guide to buying a used vehicle). We strongly recommend you pre-qualify yourself before your bid with a car loan from a finance company such as our online financial partners like People First and E-Loan. This will place a dollar limit on the bid you make beyond which you cannot afford. And if you are the successful bidder, it will make the transaction go quicker. You will know with certainty your monthly payments including interest and any other charges. Vehicles or Vehicles worth $10,000 or more Online-Auto-Auctions requires that if you are bidding on any Vehicle over $10,000, that you put must have your credit card on file. There will be no charges to the card, but it must be on file. Once this is done, you can bid as often as you wish for any Vehicle over $10,000 in value. In addition, on vehicle transactions greater than $10,000 Online-Auto-Auctions requires that you use our OAA Escrow system to protect you as the buyer in the transaction. During the auction itself As the auction proceeds, you can keep track of the Vehicle’s price by a number of ways, including:
An Online-Auto-Auction can only last 1, 3, 5 or 7 days and as such returns faster results to you as the buyer and/or seller. In addition, Online-Auto-Auction is home to Internet’s fastest grouped “Flash Auctions” for every single category on this site. If you are looking for an immediate transaction of the vehicle you want and you have the funds today for it, then just type the make of the vehicle at the bottom of our Browse page and the system will bring up a list of those makes that are in the “Flash Auctions” category. Flash auction vehicles are in the last 24 hours of the auction (displayed as a yellow listing in all of our listing categories) and will “flash” their time remaining in the last 2 hours of the auction. After the auction – contacting the seller After the auction ends and you are the successful bidder- you will get an email notice advising you that you won the final price of the Vehicle. The email will include the seller’s contact information. You can also contact the seller yourself by simply filling in the email section on the bid page for that vehicle. If you are not the successful bidder, but are the next highest bidder – keep in mind that the transaction with the highest bidder may fail, and the seller may contact you and offer you the Vehicle at the last price you bid. Payment Given there are three main auction types with Online-Auto-Auctions, the method of payment depends on the type of auction. It is common practice for the seller to require a % of the final auction price to hold the vehicle once the auction is complete. Always check the terms section of the Vehicle page to know this amount. Overall, it is good idea to be prepared to pick up the vehicle in a short amount of time to complete the transaction or be prepared to have the vehicle shipped to you. No matter what type of auction you won, you always have the option of using our Escrow service. This service will hold your payment and send it to the seller only after you had the Vehicle inspected and given your approval. Similarly, if for some reason the vehicle was sent back, the same opportunity to inspect and approve will be given to the seller before the buyer is refunded their money. [This would be very rare occurrence]. It is always a good idea to check that there is no lien on the vehicle even before bidding on a vehicle. Most if not all finance companies have special requirements and conditions to deal with this issue. You can get this information from an advanced title check from CarFax or from the Department of Motor vehicles in your state/province. We strongly advise the use of Escrow service particularly if you are having the vehicle shipped and you do not know the seller and the seller has little or no feedback. It just makes good business sense not to turn over the full amount of the agreed to auction funds until you are satisfied with the Vehicle and it was fairly represented by the seller. {See our NetSafety & Fraud Protection programs under our Assurance Services for more information}. In addition, sellers will not transfer ownership or sign the vehicle title over to you until they receive the full payment agreed to. Title & Registration Once the vehicle has been paid for in full and the seller signs over the title, you then contact your state’s Motor Vehicle Department to register the title transfer and pay appropriate taxes. For a list of STATE MOTOR VEHICLE DEPARTMENTS (websites), click here. Registering Feedback Finally registering feedback on the seller is important for future buyer’s to rate that seller. To do this you click on the leave feedback link halfway down on the Vehicle page. Fraud Protection A reminder to buyers to read Online-Auto-Auction’s NetSafety program and our Fraud Protection programs under our Assurance services. Buyers in cases of materially misrepresented Vehicles, illegally listed Vehicles and fraud can utilize both these programs. These programs are there to protect you as a buyer and assure the integrity of the auction process. |
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